How To Find Apc Ups On Network

Consequence
An APC Network Direction Card must exist configured with network settings before it can communicate on the network. Once the cards take been configured with an IP accost, Subnet Mask, and Default Gateway the cards can be accessed, managed, and controlled from other computers on the network. There are multiple configuration options bachelor, outlined below, for each family unit of Network Management Cards or devices that have embedded versions of these products.

Product Line

Spider web/SNMP Card - AP9606

Devices with an embedded Web/SNMP Card include (but are non limited to): Ecology Monitoring Unit 1 (AP9312TH)

Network Management Carte du jour 1 (NMC1) - AP9617, AP9618, AP9619

Devices with an embedded Network Management Card 1 include (simply are non limited to): Metered/Switched Rack PDUs (AP78XX, AP79XX), Rack Automatic Transfer Switches (AP77XX, Environmental Monitoring Units (AP9320, AP9340, NetBotz 200)

Network Management Carte du jour 2 (NMC2) - AP9630/AP9630CH, AP9631/AP9631CH, AP9635/AP9635CH

Devices with an embedded Network Management Carte 2 include (but are non limited to): 2G Metered/Switched Rack PDUs (AP84XX, AP86XX, AP88XX, AP89XX), Rack Automatic Transfer Switches (AP44XX), Certain Sound/Video Network Management Enabled products, Smart-UPS Online (SRT).

Network Management Carte du jour iii (NMC3) - AP9640, AP9641

Surroundings

All serial numbers
All firmware revisions (unless otherwise noted)
Unconfigured Network Management Card-enabled devices
Network Direction Card devices requiring reconfiguration

Cause
A Network Management Carte requires TCP/IP settings prior to beingness accessible via a network.

Resolution
Network Management Carte du jour 1:

In regards to Network Management Card 1 (AP9617, AP9618, AP9619) or devices with an embedded Network Direction Bill of fare ane (such as a AP78XX or AP79XX Rack PDU, Environmental Monitoring Unit, etc), there are three bachelor options to configure the Network Management Card (NMC) with it'southward initial settings: the Magician, terminal emulation (local/direct connection), and Address Resolution Protocol (ARP).

Default boot mode: DHCP/BootP - With DHCP Choice 43 Vendor Cookie required to have DHCP Offer.

Past default, all of APC'due south Network Management Card 1 based devices are configured for a boot manner of DHCP/BOOTP. If using DHCP, a vendor cookie (DHCP Option 43) is required past default. If it is not configured on your DHCP server, the bill of fare will non accept an IP address. You can use the methods below to configure/access the card if you practise non wish to utilise DHCP/BOOTP.

Network Management Card 2/3

Default boot mode: DHCP Just - With DHCP Selection 43 Vendor Cookie NOT required to accept DHCP Offer.

Past default, all of APC'south Network Direction Card two and three based devices (such as an AP8XXX Next Gen Rack PDU (NMC2 only)) with AOS 5.1.1 or higher, are configured for

DHCP Simply with no vendor cookie required by default. They will obtain an IP accost automatically so y'all may need to refer to your DHCP server to find out what IP address it obtained.

All APC devices take a MAC accost that begin with 00 C0 B7 which may help while reviewing your DHCP Client List.

In gild to configure your Network Management Card-enabled device, select one of the available configuration methods listed below:

Device IP Configuration Wizard - (NMC1/NMC2/NMC3)
Terminal Emulation (Local/Direct connection) - (NMC1/NMC2/NMC3)
Address Resolution Protocol (ARP) - (NMC1/NMC2/NMC3)
DHCP Option 12 - (NMC2 v5.1.5 or higher)
Smart-UPS forepart panel LCD - (available on supported SMT, SMX, and SRT Models with NMC2/NMC3)

Configuration Pick ane - Device IP Configuration Wizard

The Device IP Configuration Wizard is a Windows application designed specifically to remotely configure the basic TCP/IP settings of Network Management Cards. The Wizard is included on the CD bundled with the cards, and available to download from the APC website. This utility supports NMC1/NMC2 cards that have firmware version 3.ten.x or higher.

Please keep in heed that with certain firmware releases, the NMC can obtain a DHCP accost and also prevent the wizard from working correctly. Yous may want to check your DHCP client list for any MAC addresses beginning with 00 C0 B7, which indicates an APC address. In addition, check the card you are trying to configure. Any carte with valid IP settings will have a solid greenish status LED.

If using the wizard over the network, please notation, the previously unconfigured NMC must be on the same subnet as the computer running the wizard. An culling method to using the sorcerer via the network method may be to use a direct network connexion between a figurer and the NMC you are trying to configure and running the wizard. Ultimately, your computer and the NMC will be on a peer to peer network which will allow for configuration too.

Note: This wizard will also not work with any Network Management Card family if the NMC was previously configured and not in DHCP or BOOTP kick manner. v5.0.0 and college of the wizard, available from apc.com, allows you to locate unconfigured cards or locate configured cards on the network by IP range.
NOTE: The Device IP Configuration Wizard is not able to assign the IP address, subnet mask and default gateway settings of Network Management Cards running AOS 6.5.0 and 6.five.2. This is a known issue and has been resolved with AOS six.5.6.
Notation: In NMC2 firmware version 6.viii.0 and college, and in NMC3, you cannot search for assigned devices already on the network using an IP range unless you enable SNMPv1 and set up the Community Name to "public".
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Configuration Option 2 - Terminal Emulation (local/direct connection)

Terminal Emulation is a congenital-in function on nearly operating systems (ex: HyperTerminal). Before using whatever final emulation program, whatsoever services using the COM ports must be stopped. For example, if you are running a serial version of APC's PowerChute software, the APC UPS service must be stopped prior to running the terminal plan. And so, follow these instructions:

NOTE: If y'all have the gyre lock on, HyperTerminal will non communicate properly with an APC UPS or accompaniment.
Connect to the UPS/device series port using the correct APC configuration cable. Part numbers are below for common devices. Please refer to the User Guide if you are non sure or your device is not listed.

!Warning! - Connecting a not-APC serial cable to your device can cause unwanted, erratic device behavior.

Device	Configuration Cablevision Part Number
Near UPS devices with a DB-ix serial port	940-0024 or 940-1524 (DB-9 to DB-ix)
Rack PDU (AP78XX, AP79XX, AP84XX,AP86XX, AP88XX, AP89XX)	940-0144 (RJ-12 to DB-nine)
1st Generation Rack Automatic Transfer Switch (AP7750 merely)	940-thousand (DB-9 to DB-9)
2d Generation Rack Automatic Transfer Switch (AP77XX, excludes AP7750)	940-0144 (RJ-12 to DB-9)
4th Generation Rack Automatic Transfer Switch (AP44XX**)	940-0144 (RJ-12 to DB-9)
NetBotz 200/Environmental Monitoring (AP9319, AP9340, AP9320)	940-0103 (DB-ix to DB-9)
Rack Air Removal Unit (ACF400, ACF402)	940-0103 (DB-9 to DB-9)

** This device is NMC2 based so go along to NMC2/NMC configuration instructions.

After connecting the correct cablevision, start the terminal emulation plan of your pick. Configure port settings accordingly for the device you are attached to (refer to the User Guide for the detail device). Commonly used port settings are as follows:

Device	COM Port Settings
Most UPS devices with a DB9 serial port	2400 bps, 8 data bits, no parity, 1 finish chip, and no menstruum control.
Rack PDU	9600 bps, eight information bits, no parity, 1 stop flake, and no menstruum command.
1st Generation Rack Automatic Transfer Switch (AP7750)	19,200 bps, 8 data bits, no parity, 1 stop bit, and no flow command for initial configuration, 2400 bps for NMC configuration - refer to user's manual for more information
2nd Generation Rack Automatic Transfer Switch (AP77XX, excludes AP7750)	9600 bps, 8 data $.25, no parity, 1 stop bit, and no period control
NetBotz 200/Environmental Monitoring (AP9319, AP9340, AP9320)	9600 bps, eight data bits, no parity, i terminate bit, and no period command.
Rack Air Removal Unit of measurement	9600 bps, viii data bits, no parity, 1 stop scrap, and no flow control.

Apply the port settings to establish the connection.
Press <Enter> iii-five times to display the username prompt . *
Use the default username and password of "apc".

You are now in the control console.

Choose "Network"
Choose "TCP/IP"
Choose "Kick fashion"
Alter Kick mode to "Manual"
Set the organization IP, subnet mask, and default gateway.
Accept changes.
Press Ctrl-C to render to chief menu.
Log out of console to save changes.

At present, you can remotely log into the NMC using web access or Telnet.

NOTE: * Does not apply to 1st Generation Rack Automatic Transfer Switches for "out of the box" configuration. Refer to User Guide.

Network Management Carte 2 (AP9630, AP9631), Network Management Card 3 (AP9640, 19641)and related accessories crave unlike configuration settings in order to be configured locally.

To connect to a NMC2, you must utilise the 940-0299 Tip, Ring Sleeve (TRS) to DB9 cable and connect it straight to the NMC2 into the two.5mm jack labeled "panel" rather than the UPS serial port. To connect to a NMC3, employ the provided 960-0603 micro-USB cable.

Within a UPS, the NMC2 devices communicate with the following port settings:

9600 bps, 8 data bits, no parity, 1 finish flake, and no menstruum control.

Apply the port settings to establish the connectedness.
Press enter iii-5 times to display the username prompt.
Utilise the default username and password of "apc".

You lot are now in the control line control panel.

Type help or ? to brandish all bachelor commands.
Apply the tcpip command to configure transmission network settings to assign manual IP settings. The tcpip control automatically changes your boot mode to manual one time y'all submit information technology. It is necessary to event a reboot command immediately after assigning your manual settings. Text in italics indicates a variable. For each variable, type a numeric value that has the format 30.xxx.thirty.xxx.

apc> tcpip -i yourIPaddress -south yourSubnetMask -g yourDefaultGateway
apc> reboot

Example:
apc> tcpip -i 159.216.45.39 -southward 255.255.254.0 -chiliad 159.216.45.1
apc> reboot

Use the boot command to change the Network Management Card'due south boot mode Only if you are using DHCP or BootP.

Usage: boot -- Configuration Options
boot [-b dhcpBootp

* | dhcp | bootp | manual>] (Boot Mode)
[-a remainDhcpBootp | gotoDhcpOrBootp>] (After IP Assignment)
[-o stop | prevSettings>] (On Retry Fail)
[-c enable | disable>] (Crave DHCP Cookie)
[-due south retry and then finish #>] (Note: 0 = never) *
[-f retry then fail #>] (Note: 0 = never) *
[-v vendor class>]
[-i customer id>]
[-u user class>]

* DHCP/BootP and retry options are only bachelor in NMC2 AOS 5.0.X. It is no longer an option in AOS versions > five.0.X
For a video representation of NMC2 configuration via last emulation, refer to the video below:

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Configuration Option 3 - ARP (Address Resolution Protocol)
Address resolution protocol (ARP) can likewise be used to configure the NMC. The MAC Accost of the NMC is needed for this method of configuration. The MAC address is located on the quality assurance slip that shipped with the NMC, and is likewise located on a white sticker on the NMC itself. From a computer on the same subnet as the unconfigured NMC, follow these instructions:

Open a command prompt or concluding window and blazon the following (replacing <IP accost> and <MAC Address> with actual values):
NOTE: On Windows operating systems, you may need to run the command prompt as Ambassador in order to utilise the arp control. To do this, right click on the Command Prompt shortcut and select "Run equally Administrator."

arp <space>-southward<space><IP address><space><MAC Accost>
Yous must use the following format for the MAC Address: twenty-xx-20-20-xx-20

On Mac Os X specifically: sudo<space>arp<infinite>-s<space><IP address><space><MAC Accost>
Next, use Ping with a size of 113 bytes to assign the IP address defined by the ARP control.

For the IP address defined in the first step, use ane of the following:

Windows control format: ping<space><IP address><space>-l<space>113
- The -l option is the letter of the alphabet L only must exist lowercase when executing the command, as noted higher up.
Linux command format: ping<space><IP address><space>-s<space>113
Mac Bone 10 command format: ping<space>-s<infinite>113<space><IP accost>
Now, you tin can Telnet to the carte by typing: telnet <IP address>
Apply "apc" for username and password.
Configure/utilize any additional changes based on the instructions above or in the user'southward transmission.
Log out to salve changes.

Notation: Users will exist unable to configure the IP address setting by using ARP on the network direction cards running AOS 6.v.0 and half dozen.5.ii. This is a known issue and has been resolved with AOS 6.5.half dozen.
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Configuration Pick four - DHCP Option 12 (NMC2 devices, AOS 5.1.5 or higher simply)
Beginning with the AOS five.ane.v release, the NMC2 has implemented Option 12 (Host Name) as part of the DHCP request. DHCP pick 12 uses the devices' host name. As of AOS 5.1.five, the default NMC host proper noun will be apcXXYYZZ, where XXYYZZ represents the concluding six characters of the MAC Address (enclosed on a slip with the shipped product) of the NMC. It is also available on a sticker on the NMC2 itself.

If your network is setup correctly (described below), you will exist able to access "unconfigured" / just-out-of-the-box NMCs by referencing the NMC as follows:

1.At a concluding (or DOS) prompt, ping the NMC using ping apcXXYYZZ

ii. In a spider web browser, access the NMC web interface using http://apcXXYYZZ

NOTE: Tests have shown that even with the network properly configured, the ability to reference devices that support this option is not firsthand. In APC tests, it took between vi and 16 minutes before this functionality worked. Withal, it worked every time (max wait sixteen minutes). Depending on your network setup, your experience may differ.

Network Setup:
In society for option 12 to work properly, the network segment must exist configured with the "Dynamically update DNS A and PTR records for DHCP clients that do not request updates ..." (or equivalent) box selected.

Encounter below, as an instance:

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Configuration Method 5 - via Smart-UPS front console LCD - (Supported SMT, SMX, and SRT * Models with UPS NMC2/NMC3)

* NOTE: This method can be used to configure the embedded UPS NMC2 or optional secondary NMC2 for SRT models.

Some newer Smart-UPS models provide the capability to configure the Network Management Menu two/iii (NMC2/NMC3) IP address, subnet mask, and gateway using the front panel LCD display menu. Before proceeding, ensure your NMC2/NMC3 is installed in the UPS SmartSlot and is powered, indicated past the condition LED on the NMC2/NMC3.

Your UPS display will look similar to ane of the following types shown below. Printing ESC to bring upwards the Carte du jour, if not already displayed.

In guild to access the NMC2NMC3 configuration functionality through the UPS LCD, the LCD card must be put into Advanced Mode. This is achieved by going into the Configuration menu and changing the Menu Type from Standard to Advanced on the UPS'south LCD menu. Upon changing this menu setting, yous will be able to configure the UPS NMC2/NMC3 by going back into the Configuration card.

NMC2/NMC3 boot mode options bachelor in Configuration Menu:

DHCP
DHCP & BOOTP
Manual

If you cull Manual mode, enter the IP address, subnet mask, and default gateway. DHCP (the NMC2 default AOS v5.one.1 and higher) and DHCP & BOOTP models will not require whatsoever further configuration beyond accepting the setting. After you've finished, the Network Management Bill of fare will reboot within ~1 minute after settings are applied, and the current IP settings will be displayed nether the UPS LCD's Nigh menu.

Notation: If your UPS LCD bill of fare doesn't have the Configure NMC: choice later putting the UPS LCD bill of fare in Advanced mode, yous may have one or more of the following happening: